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Frequently asked questions
What is the return policy?
Because all custom products are made to order, we’re unable to accept returns. However, if your item arrives damaged, defective, or incorrect, please contact us right away so we can make it right.
Are any purchases final sale?
All purchases are final sale because we sell all custom products
When will I get my order?
We strive to process and ship all orders in a timely manner, working diligently to ensure that your items are on their way to you as soon as possible. Once your order has shipped or is ready for pick-up, you will receive an email with further information. Our estimated overall lead time is 5-10 business days depending on your location.
Where are your products manufactured?
Our products are manufactured in the United States with locally and globally sourced materials. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. We will share the shipping cost in our proposal or before you checkout your order.
